FAQ

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Updates

Coronavirus (Covid-19) details

We are committed to the health and safety of our employees and amazing customers. We practice social distancing, and other best practices to help protect our team members and you, our valued customers.

While we continue to ship orders to customers around the world as quickly as possible, please expect some shipping delays. Due to increase of Covid-19 cases in our country, we are experiencing delays in both our supply chain as well as ship times from the courier services, so unfortunately some orders might get delayed by 2 to 4 weeks. We apologies for any delays and do our best to keep them to a minimum.

Delivery

How long is delivery?

The actual delivery is usually between 5-10 days, depending on your location, but please note, it takes 1-2 months for our modified lenses to be prepared and shipped. For our rehoused lenses the lead time is 3-4 months due to a larger cue and much more complicated process.

General

I want to check the status of my order

If you’ve just made your order, please note, it takes 1-2 months for our modified lenses to be prepared and shipped. For our rehoused lenses the lead time is 3-4 months due to a larger cue and much more complicated process. If you believe your lenses are due to be shipped by now, please email us to IronGlassAdapters@gmail.com with your order number.

Do your lenses cover a Full Frame sensor?

Yes, all of our lenses cover a Full Frame / Large Format sensor. Most also cover the RED VV sensor perfectly and some even cover the Alexa 65 sensor.

Are all your lenses vintage?

Yes, we concentrate on modifying and rehousing legendary vintage lenses, combining the intreating optics, with modern mechanical features essential for cinematographers.

Why are your eBay and Website prices different?

We have to pay additional fees on ebay, so for best price order via website.

What is the difference between modified and rehoused lenses?

Modified lenses have improved usability for video work, but still have the quirks and limitations of the original vintage bodies. Our rehoused lenses solve most original limitations, making these lenses much more usable, reliable and overall ready for professional production.

Do you offer any discounts?

If want to order a full 5-6 lens set, we can offer you 10% off on your order.

Shipping

When will my lens be shipped?

For our modified lenses, it takes 1-2 months from the date of your order to be prepared and shipped. For our rehoused lenses the lead time is 3-4 months due to a larger cue and much more complicated process.

Which countries do you ship your lenses to?

We ship our lenses worldwide.

Do you have any lenses that are ready to be shipped?

We don’t hold any finished lenses in stock. All our lenses are made to each specific order.

Returns

What is your return policy?

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How do I make a return?

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How are refunds processed?

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